Delivery & Returns
SHIPPING RATES BY LOCATIONS:
GERMANY
• Standard shipping / €3,00
• delivery time 1-3 working days
EUROPE 1 (European Union)
All European countries except Europe (B) countries
• Standard Delivery Charge / €7,00
• delivery time 2-4 working days
EUROPE 2 (European Union)
Switzerland, Norway, Iceland, Albania, Bosnia Herzigovnia, Faroe Island, Greenland, Liechtenstein, Macedonia, Moldavia, Montenegro, Serbia, Ukraine, Belarus
• Standard Delivery Charge / €10,00
• delivery time 2-4 working days
USA, CANADA, AUSTRALIA, BRAZIL, CHINA, and REST OF THE WORLD
including NORTH KOREA ;-)
• Standard Delivery Charges / €30
• Delivered by UPS shipment in 5-8 working days
PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY OF DESTINATION.
RETURN INFORMATIONS:
RETURNING YOUR ORDER
During 14 days from the delivery of your package you may request to return your order. If you would like to change to a different item or size, a new order must be placed. You must return the PARTY IN PARADISE products to the PARTY IN PARADISE online store's return address in perfect condition. The PARTY IN PARADISE products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product.
Returns should be sent to the following address:
LOVELY DAY GmbH
Hügelstr. 13
65191 Wiesbaden
Germany
COSTS FOR RETURN
PARTY IN PARADISE store is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 7 business days at the latest, after PARTY IN PARADISE store receives the returned products. The refund will be made to the credit/debit card or Paypal you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by PARTY IN PARADISE store.
Costs for exchanges: Once you have returned the items, PARTY IN PARADISE store will not make any additional charges for shipping in the case of an exchange. Please note that PARTY IN PARADISE store will not refund additional duties, taxes, or any additional charges, that may incur.
ADDITIONAL SHIPPING INFORMATIONS:
SHIPPING CONFIRMATION
Your order will be dispatched within 1-2 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by email. This email will include carrier and tracking info for your parcel.
SHIPPING AND COLLECTING INTERNATIONAL PACKAGES
International orders will be shipped with DHL. The package will be delivered to the address you have stated as your delivery address. Since DHL couriers require your signature when delivering the goods, you will have to be present at specified shipping address at the time of the delivery.
DELIVERY TIME
- German orders will be delivered within 1-3 days from the day you received the shipping confirmation.
- European orders will delivered within 2-4 days from the day you received the shipping confirmation.
- International orders will be delivered within 5-8 days from day you received the shipping confirmation.
CURRENCIES
PARTY IN PARADISE store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.
UNCOLLECTED PACKAGES
Shipping costs for uncollected packages will not be paid by PARTY IN PARADISE store.